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Does Soniyo.in have any physical presence?
No, we are essentially focused on reaching the customer digitally.
How long will it take to get the product delivered to me?
As we are situated in Pune, it depends how far you have ordered your products from.
How can I place an order on Soniyo.in?
- Choose your jewellery piece and click on “Add to cart” button
- Click on your cart option which is on the top-right corner – click on ‘Place Order’ to make payment for the piece or click on ‘Continue Shopping’ to add more products in your cart
- If you have already inserted all your information then skip this part. If not then, Enter all your details – name, contact number, email ID and billing & shipping addresses and continue to payment
- Choose your payment mode and complete the payment
- You shall receive an order confirmation email to the e-mail address you provided while placing the order
- For Cash on Delivery Orders,you will receive a confirmation call from us, kindly note the order will be taken into processing only after telephonic/email confirmation.
How can I pay for a purchase on Soniyo.in?
You can make your purchases on Soniyo.in through multiple payment methods. You can make payments through –
- All major Credit & Debit Cards
- Net Banking
- Paytm
- Cash on Delivery
Is it safe to pay using credit or debit card online?
Yes. Our website is powered with a safe and secure payment gateway that uses the latest SSL encoding technology to encrypt and decrypt all the data being sent through it. None of your information gets stored or is visible to other entities.
Do I incur any shipping charges?
Yes
Who are your shipping partners?
We have different Shipping partners which includes Xpressbees,Fedex, Delhivery, Kerry and more
Is my product safe in transit?
Your product is perfectly safe, all shipments are 100% insured till it is delivered.
Can I ship to a different address other than the address provided at the time of placing the order?
In case you wish to change the shipping address please call us (+91-9307453170) immediately and email us at support@soniyo.in. An alternative address must be provided before the product has been shipped to your registered address.One the product is dispatched it is not possible to change the delivery address.
Will I get the receipt?
The receipt will be delivered to you digitally on your registered mail-id.
How can I contact you?
You can mail us at support@soniyo.in or call us at +91-9307453170.